Our walk-in dental clinic is open 7 days a week, including evenings and weekends, for same-day appointments. You can also give us a call 24/7 to schedule an appointment—704-246-3507.
Frequently Asked Questions
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How do I schedule my appointment?
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Do you accept insurance?
We are not in-network with any providers, but we can help you with filing paperwork for direct reimbursement from your insurance provider.
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What type of financial support or payment plans do you offer?
Our team offers financing through Sunbit, CareCredit and Cherry, so you can split your dental bill into easy-to-manage monthly payments.
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What hours is your office open?
Our office is open Monday through Friday from 10 a.m. to 7 p.m. and Saturday and Sunday from 9 a.m. to 3 p.m. Our phones are answered 24/7 for scheduling.
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How long does an appointment take?
Your appointment time can vary depending on the nature of your oral health issue and what treatment is needed.
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What do I need for my first appointment?
For your first visit, please bring your completed new patient forms (can be accessed on our New Patient Resources page), your valid form of ID, a list of medications you're taking and any current medical conditions you have, and your dental insurance card (if you're covered).
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What should I do if I knock out a tooth?
Pick the tooth up by the crown (not the root), gently rinse it, and try placing it back in the socket. Then, call or visit our practice as soon as possible. If the tooth won't go back in the socket, store it in milk and then visit or contact us ASAP.
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Will I receive same-day treatment?
In almost all cases, yes. Our goal is to provide immediate treatment to address your concerns. In the rare circumstances of complex situations, occasionally we will refer you to a trusted dental specialist if that is what is in your best interest.
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Do you extract wisdom teeth?
Yes, we extract a lot of wisdom teeth at Urgent Dental. Occasionally, if they are severely impacted, for your safety, we will refer you to a trusted local oral surgeon for removal.
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Do you offer any sedation options?
Yes, we frequently bring in a medical or dental anesthesiologist specifically trained to administer general anesthesia or IV conscious sedation in our private surgical suite. These services are reserved for cases that need extensive work, so we can provide a safe, pleasant, pain-free experience for our patients.
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If I need additional X-rays taken for diagnosis or follow-up care, will there be additional financial charges?
No. The $99 exam and X-ray fee covers any diagnostic or follow-up X-rays required for the treatment of your chief concern.
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Do you perform root canal treatments?
Yes, we perform a lot of root canal therapy at Urgent Dental. Occasionally, a complex tooth or situation may require advanced care, and for your safety, we will refer you out to a trusted local root canal specialist called an endodontist.
